Wajeeha Moazzam - Senior Account Manager, Brave & Heart
Did you always envisage a career in the world of Technology?
I’ve always had a keen interest in tech. From a young age I was pulling things apart to understand how computers worked, and I was the first in my family to really gravitate towards technology. I had an inquisitive mind, always wanting to know what was going on under the hood. That curiosity led me to study Computer Science and into a career in it, and I still get a kick out of figuring out how things work.
What tips would you give to someone looking to work in the industry?
Stay curious and don’t be afraid to get hands-on. The people who do well keep asking how and why, and aren’t put off when something breaks. You don’t need to know everything on day one. Be willing to learn constantly, find problems you enjoy solving and surround yourself with people who challenge you. The tech will keep changing, but curiosity never goes out of date.
Tell us about the most exciting project you’re currently working on?
We’ve been weaving AI into our tools in a smarter, more considered way. What’s been exciting is launching translations for one of our biggest clients, customers can now read company communications in their preferred language, which makes a real difference when English isn’t your first. Suddenly people can read and understand what’s happening around them far more clearly. Seeing the impact on our clients, and the results that come from it, has been heartwarming.
Tell us about your team?
We’re a small team of talented developers. My role is looking after our products end-to-end, making sure everything we build lands well for the people using it. I’m lucky to work alongside people who care about the detail and take real pride in what they ship.
What are your long-term plans for the business?
Brave & Heart is a genuinely exciting company to work for, we get to act with bravery while keeping our empathy intact. That balance of being bold but leading with heart is at the core of what we do. We’ve got a lot of innovation coming, and I see us making a real difference across every company we work with. This year is all about innovation and impact, and I’m excited about where we’re heading.
What’s your favourite piece of technology?
Speech-to-text. Something so simple, yet it makes technology more accessible and more human. It meets people where they are rather than forcing them to adapt. We’ve built it into BraveAI, and it’s been a game changer. Being able to find information quickly just by speaking, without using my hands, has changed how I work day to day. It removes so much friction.
Do you have any heroes or mentors?
I really admire Reshma Saujani, the founder of Girls Who Code. She’s made it her mission to get more women and girls into tech, and as someone who didn’t see many people like me when I started out, that work means a lot. Closer to home, my real mentors have been the managers who backed me before I’d fully backed myself. That blend of being championed and trusted to grow is what I try to pass on now.
What’s your fondest career memory?
My time as a placement student at Nissan. I built a project management system in Access for the PMO team, replacing the spreadsheets we’d been wrestling with in Excel. Seeing it save the team real time, and knowing something I’d built was making their day-to-day easier, was incredibly rewarding. It was early in my career but it’s stuck with me, it was the first time I really saw the impact technology could have on people’s working lives. I think that moment is a big part of what I still love about this job.
What’s the best piece of business advice you’ve received?
Someone told me early on that people will forget what you’ve built, but they’ll remember how you made them feel working with you. It reframed success for me as something human, not just technical.
When not working how do you like to relax?
Running is my reset button; there’s nothing like it for clearing my head after a busy week. Beyond that, I love losing myself in a good book, and cooking is my creative outlet. Going completely off-script with a recipe switches my brain off in the best way, and you get something good to eat at the end of it.
www.braveandheart.com