For the last three years, 25 year old Luke Roberts has studied and worked at the same time, and now on competition of his Bachelor of Science degree, he is delighted to commit to the company that has been a big support to him throughout.
Cascade Cash Management Ltd is an independent and transparent service created to generate enhanced cash returns and increased protection on deposits through professional cash management. The Cascade team of eleven administer cash savings on behalf of clients and depositors, who can also use the portal to administer their own savings. Partners including IFAs, solicitors, attorneys, accountants and many more can also self-brand the product for presentation to their own clients.
Whilst studying for his qualification in Nursing at Northumbria University, Luke has worked part time supporting the team but since qualifying in July, he has now joined the company full time boosting the client services team. In his role as clients services support assistant Luke will support clients in account openings and assist in ensuring for a timely ongoing monitoring of their performance and rates.
Luke, who has recently got engaged, said: I have been really grateful for the opportunity to earn whilst I was learning, and Cascade, particularly Dr Emma Black the MD, has been totally supportive.
I have always had an interest in finance as well as nursing so it has been a dream come true to experience both. When the full time position came available here though I had to grab it with both hands. It is such an exciting and pivotal time for Cascade, as the company is set to grow rapidly and it stands my career in good stead to be here now. There is also the opportunity for me to volunteer and bank shifts with my nursing so I really feel like I am getting the best of both worlds!
Dr Emma Black, who runs her team which is centralised in Newcastle but covers the whole of the UK, said: It is important to us as employers that we support the aspirations of our employees. Luke joined us whilst he was a student, and we are delighted he completed his studies so successfully but even more happy that he is staying and joining us full time! Talent comes in all ages and at all stages, and good employers recognize that.
We have recently been shortlisted in the Financial Innovation Awards 2019 for our customer care programme. It therefore goes without saying that our outward looking priority is customer care and satisfaction and Luke will now be instrumental in supporting the existing team further with that.
