Technology

Love Your Processes

Issue 56

With Valentine’s Day just around the corner, we’ve had love on the brain.

It is so impactful when you love what you do and by improving your processes, you can love more of the day to day aspects of business. With improved onboarding and optimised everyday processes, employees are happier and empowered to work more productively, reducing turnover – what’s not to love? So how can you improve your processes?

Process Management

Manage your operations. Map and plan your business processes in a highly visual fashion. Define your business processes. Gain visibility into your business. Better understand your process inefficiencies. Identify process owners. Whilst achieving this all may sound overwhelming, it can be anything but; by utilising leading process management tools, such as Nintex Promapp, mapping and managing your processes can be simpler than ever before. Rather than jumping headfirst into the capabilities of such technologies, it can incredibly beneficial to undergo some deep dive learning and define the processes your business most relies upon. This allows you to focus your time and energy on visually mapping these processes, so they are as impactful as possible. This may all seem like a lot of work, but that’s where a digital solutions partner can come in. Let those who have dedicated themselves to the implementation of refinement and streamlining solutions, help audit and map your processes and find ways for you and your team to work smarter, not harder.

Process Excellence

Where process management is all about viewing and understanding your processes, process excellence is more focused on empowering your teams and optimising your processes. A major component of process excellence is process automation. Automation is quickly becoming a business essential. Organisations can now implement easy to maintain process automation using clicks not code, empowering teams to work with, maintain and update the automation as businesses change. This can be done using leading solutions such as the Nintex suite or the Microsoft Power Platform. Automation is grounded in reducing manual tasks, freeing time for users to complete important tasks. The reduction in paper forms that comes from the switch to mobile apps and forms, is more efficient, promotes the collation of rich, detailed information and can even boost consistency and compliancy.

Another important element of process excellence is process optimisation. Optimisation tools allow you to leverage the data created through your automated processes in order to improve your business processes. You can obtain detailed insights into your process, helping you to identify and resolve bottlenecks and pain points. You can also measure the efficiency of your workflows, track their performance and see the difference they’re making to your business. Teams can use all this information to respond more efficiently to inefficiencies and to continuously optimise their processes.

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