Andrea Wood and Maria McIntyre have both joined Northern Gas and Power at a period of significant growth, as the business continues its success in supporting 22,000 customers around the globe.
Bolstering the Training and Development programme, Andrea and Maria will focus on providing outstanding training to support new colleagues, as the company reaches almost 800 people worldwide. The new training programme will provide hands-on mentoring, coaching, support, and guidance into the energy industry, ensuring new recruits are confident in delivering industry-specific guidance to customers.
Andrea Wood
Andrea Wood joins Northern Gas and Power as a Trainer with significant experience and expertise in Training, Coaching and Development, from junior executive level to senior leadership. She had previously worked at Barclays Bank for 20 years, between 2001 – 2021, enhancing the development of employees and providing coaching and support to colleagues.
Having started her career in telephony at Barclays Sunderland Contact Centre as a Sales and Service Adviser for 3 years, Andrea then progressed to become a Training Consultant in the company for the rest of her career.
During her time in Learning and Development, Andrea facilitated and delivered a suite of training courses from Customer Service skills to Leadership Development. Her role helped to steer the Learning and Development programme, as well as the launch of three induction programmes over her career for new departments: Fraud Detection, Premier Banking and Mortgages.
In her time there, Andrea secured offshore secondments in Noida and Mumbai (India) between 2009 – 2013. She was part of a team that launched a new telephony business unit in Noida.
Andrea said: “With my knowledge in the Telephony and Leadership & Development areas, I’m excited to use these transferable skills at Northern Gas and Power and share my expertise to help drive forward the company’s vision in 2022. The energy market is an ever-changing industry, so supporting our colleagues to keep abreast of this is imperative to our success and I’m excited to be a part of this.”
Maria McIntyre
Maria McIntyre has joined Northern Gas and Power as Training Manager. Her career began 32 years ago with Barclays Bank. During this time, she worked across various roles, though more recently, Maria worked as a Business Manager in supporting and helping new and established business customers on their journey to securing growth and becoming more successful.
Over the years, Maria supported colleagues to enhance and enrich their performance through her skills in coaching, training and facilitation. Maria is incredibly passionate about Learning and Development and ensuring all colleagues are able to maximise their potential.
She said: “In my first week at the business, I am already working well with my team and feel part of the NGP family. This is such an exciting time to join the company and help to shape the future vision for this business as it continues its journey in this evolving and ever-changing industry.
“My new role will allow me to make a substantial contribution within the learning and development function and I am really looking forward to the challenge.” These appointments follow the successful appointment of Brendan Garvey, Chief People Officer in August 2021 and the appointments of Terri Lewis, Director of Talent Acquisition and Megan Hofmann, Director of Organisational Development
