Travel

In Conversation With... Graham Townsley

Issue 113

Graham Townsley - Personal Travel Advisor

What makes me different?

I am a Personal Travel Advisor, I source, research your holiday needs and create special memories. To me that’s what travel is all about, creating memories with special people and those close to us.

My experience, nearly 25 years in travel industry, along with my passion for travel is providing a very personal service. That to me is understanding your reason to travel, your why? Then working with my amazing suppliers delivering that dream or experience. In a world where personal service is become less with contact centres and large wait times or the dreaded chat box. I am here by your side, a click or call away, no need to explain, understanding what your trips about and ready to help. I call it stress free travel!

What Travel do I provide?

The world does seem to be shrinking or at least more accessible leaving us with great options. Whether it’s Cruise, Rail Travel, Group Tours or you’ve been influenced by the latest Box Set or maybe your hobby. I work with amazing suppliers, who are more likely to work with local hotels and suppliers, seeking out gems and activities to suit your needs and creating lasting memories.

Handcrafted Journeys

These journeys are what I am most proud of. We all have that bucket list, places we’ve always dreamt of going or as I said earlier influenced by Netflix and Box Sets, Yellowstone a great example. Suddenly we all want to be ranchers and cowboys! How do you do this? that to me is the magic of suppliers I work with, I am always looking for value and as example for a typical family holiday in the Mediterranean I’ve a family holiday in Montana followed by beach life in California. Also it’s what makes me different from travel available on the internet or high street.

Personal Service in a Digital World

Technology with the internet and now AI are great tools for research, we can’t escape technology. Not everyone wants the digital world, I like to think I offer both with my amazing App. A place from receiving your first quote, to making secure and flexible payments, documents stored with boarding cards uploaded.

For those who enjoy having everything in a single place ideal. Also instant contact available with myself and support teams.

What do I love about what I do?

Variation and putting together such different trips. Everyone has different reasons to travel, could be visiting family or long lost friends, family holiday, maybe a special occasion such as Honeymoons, Anniversaries, Special Birthdays and treating yourself or partner to a ‘Bucket List’ moment. Sporting event like F1, Cricket or Red Lions Tour, next year World Cup.

Everyone has different reasons, lifetime dreams and moments where you may have been dreaming since you were a child to go on Safari.

To play a small part in creating these trips, understanding your Why? making seamless, smooth experience is very important. Special requests or needs, I’ll contact airlines or hotels to let them know. Checking you in and having conversations regarding seats, how to book and when. Finally living your Why!

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