Technology

Cutting Through The Noise - Razorblue

Issue 86

IT is the backbone of every company, no matter its size, industry or aspirations. But to keep the business operating smoothly, protected from threats and able to grow, it needs a strategic partner to take care of that function.

razorblue was established in 2006 and has since grown exponentially – with a headcount of over 160, seven offices, more than 500 clients across the UK a well-respected an ISP with its own core network, razorblue is the managed service provider of choice for businesses across all industries, and offers business applications too.

Dan Kitchen, CEO of razorblue explains: “We believe that the traditional model of IT support is outdated – it focuses on selling a service rather than becoming a true partner, and this is what razorblue has focused on being, enabling us to offer unrivalled support, service and growth potential to our clients.

“From managed IT support and superfast connectivity which ensure that employees can do their day-to-day tasks, to sophisticated cyber security solutions, and ongoing strategic growth planning – we become part of our customer’s team rather than just selling an off-the-shelf solution.”

The company has near 100 per cent client retention and a consistently high Net Promoter Score, so businesses can trust razorblue with their systems from day one.

razorblue provides a wide range of services including managed IT support, connectivity, cloud solutions and software development. The company’s target market is UK-based SMEs, typically with 50 or more users.

To continue its growth plans, razorblue maintains partnerships with industry-leading technology vendors such as Microsoft, HP, Sophos and Mimecast and is driving expansion through a strategy of locally-focused operations; in each new region that the business has expanded into, it has built a team of engineers and account managers ‘on the ground’, making the company accessible and relevant to customers in that area while maintaining the overall ethos of razorblue.

The business is already well-established in the North East and North West, with the latter office’s team growing by 170 per cent since 2018 and being the 2021 winner of the GMCC Entrepreneurial Success award. But while growth in these two regions remains a focus, so does growth in Scotland following the 2021 acquisition in Stirling.

In October 2022, CEO Dan Kitchen was announced as One To Watch in The LDC Top 50 Most Ambitious Business Leaders programme for 2022. The programme, which is supported by The Times and now in its fifth year, celebrates those entrepreneurs that are growing the UK’s most successful and fast-growing medium-sized firms.

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