Motors

Team Supervisor Inspires Colleagues To Aim For Highest Accolade In The Trade

Issue 44

Two dedicated members of aftersales staff at Lookers SEAT, the new name for Jennings, are aiming to follow in the footsteps of their supervisor and mentor by becoming Master Technicians.

Based at the company’s Cargo Fleet Lane dealership in Middlesbrough, Joseph Codling, 36, and Robert Oliver, 25, both from Skelton in North Yorkshire, have just completed two years’ extensive training and assessments, which has steered them on the road to becoming fully fledged SEAT approved service technicians.

Ongoing support and encouragement from their supervisor and Master Technician mentor, Matthew Jones, 36 – who achieved the highest accolade with support from the company in 2011 – has encouraged the duo to progress onto the next level of diagnostic technician status.

The third step in the qualification process will be to work towards Master Technician status – a qualification widely recognised in the motor industry.

Joseph said: “We’ve both truly been inspired by Matthew who has been extremely supportive and encouraging throughout. He’s a fine example of what can be achieved when you’re given the opportunity to progress your career and achieve additional qualifications through your employer. We’re looking forward to working towards the next stage in the qualification process, but our overall goal is to achieve Master Technician status.”

Joseph has worked at the Lookers SEAT dealership, formerly Jennings, for the past 12 years. His career in motors began after he completed an apprenticeship at a local garage where he was responsible for assisting with service repairs, prior to joining the Middlesbrough site.

For the past four years, Rob, a time-served apprentice, has worked within the service department at the SEAT dealership. He previously gained experience working at a local, independent garage.

It’s not just the same trade the trio have in common, they all live in Skelton, which means they also car share the 24-mile round trip to and from their place of work in Middlesbrough, Teesside each day.

Loyal and dedicated Matthew, who has 18 years’ experience in the motor industry, said: “It’s quite a rarity to find three employees from the same company, all of whom share the same trade, and live in the same small village.”

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