Business

Spotlight On Sscl Innovation And Advisory Services

Issue 81

Shared Services Connected Limited (SSCL) is a thriving business - providing critical business support services to UK Public Sector and CITB (Construction Industry Training Board).

With a Centre of Excellence based in Newcastle – it is a great success story of a growing business at the heart of digital technology services specialising in critical business support solutions that transform traditional back-office functions into efficient and modern services.

SSCL’s vision is to empower the UK Public Sector with digital solutions and innovative services to deliver better outcomes for UK citizens. Amidst the variety of brilliant service offerings is SSCL Innovation and Advisory Services. Its focus is to implement modern operating models, business change programme delivery and using data analytics to inform strategy and continual improvement. This is a fast-growing area. Our experienced management consultants are uniquely steeped in the issues and challenges facing SSCL’s public sector clients. Successful projects have giving SSCL a reputation of being wellplaced as a trusted advisor and consulting partner.

And because it is part of SSCL, it means our consultants have access to SSCL service and technical expertise so they can offer informed, impartial and independent advice, grounded in operational reality. This helps our customers make platform-agnostic decisions for maximum benefit to their business. Recent SSCL Innovation and Advisory Services successes focused on:

Business Change Management: Embedding process, technical, and organisational changes to deliver intended benefits.

Customer Experience Maturity: Building strategies, measurements and culture to improve the way the customers perceive your services.

Target Operating Model: Choosing the right blend of people, process and technologies to help bridge the gap between strategy and execution.

Continuous Improvement and RPA: Leaning, improving, and automating processes resulting in reduced costs while maintaining an excellent service.

Data Management: Reviewing data strategies, analytics and governance to empower informed decisions. Strategic Workforce Planning: Supporting clients to assess and develop workforce capabilities (resource levels, talent and skills) against strategic objectives.

We’re a success story, not just because of our unique offerings and business expertise, but also because of the commitment we have to our employees. SSCL is ranked in the top 20 of super large organisations as a Great Place to Work and as a Great Place to Work for Wellbeing.

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