David Low - Partner, Swinburne Maddison LLP.
What inspired you to pursue a career in law, and what path did you take to become a Solicitor?
At school, I was advised to pursue either Law or Medicine due to strong academic results. Being squeamish ruled out Medicine, so Law became the natural choice. I discovered my passion during my Law degree at the University of Leeds, followed by the Legal Practice Course in York.
Like many, securing a Training Contract was tough, I took a year out to travel and work aboard Cunard Cruise Liners before joining Swinburne Maddison LLP in Litigation, where I’ve stayed ever since.
What are the most common legal issues people seek advice on, and how do you help them?
We deal with a huge variety of disputes, from private individuals and corporate clients including property, contracts, commercial disputes, harassment or defamation. The most frequent issues I receive involve property rights, such as boundary disputes and Landlord and Tenant matters.
My philosophy has always been to understand the client’s goals at the outset and mapping out a legal and practical route to achieve them, often working with experts like Surveyors to provide clear, comprehensive advice.
What are the biggest misconceptions people have about solicitors and the legal system?
A common misconception is that Solicitors only care about their own fees. While it’s true that private legal services can be expensive, the profession is full of hardworking, diligent and passionate lawyers who consistently go above and beyond for their clients. This commitment isn’t limited to those offering Legal Aid or pro bono support, it’s evident across the entire profession. Working in law, especially in Litigation, can be highly stressful, but Solicitors genuinely care about the people they represent.
What advice would you give to someone facing a legal dispute for the first time?
Take advice early and keep things in proportion. Delaying legal help often complicates matters. Focus on your end goal and try to remove emotion from decisions. A good lawyer helps you stay objective and make informed choices throughout the process.
How do you handle the emotional and ethical challenges of your job?
The emotional challenges of the job are numerous. While switching off and maintaining work-life balance is important, having a supportive team you can speak openly with is essential. Sharing challenges with colleagues who understand the pressures makes a real difference.
Ethical challenges are less common due to the profession’s strict regulations, but when they do arise, I’m fortunate to have a close-knit Dispute Resolution Team to discuss matters with and consider different perspectives.
What impact has technology had on the legal industry, and how do you see it evolving?
Technology has changed how we work, communicate and interact with the courts. Tools like digital dictation, AI, and online portals are now standard. It is pretty much impossible to contribute meaningfully within the profession if you are not keeping up with technological advances.
In terms of the future evolution, the court system still needs significant investment to modernise and meet current demands.
What are the key qualities that make a great Solicitor?
In my opinion, the key qualities that make a great Solicitor are these three skills – communication, emotional intelligence, and analytical thinking. These ensure that clients feel heard, understood and well-supported while their case is handled with technical expertise.
Clients want someone they can trust and relate to, so even the most academically gifted lawyer will struggle to deliver great service without strong communication and relationship-building skills.
What is the most rewarding part of being a Solicitor, and what keeps you motivated?
The most rewarding part of being a Solicitor is undoubtedly helping clients achieve their goals and receiving a simple thank you at the end of a case. The most challenging and emotive matters often bring the greatest satisfaction.
Litigation is inherently uncertain, and while we can’t offer guarantees, we use our experience and expertise to guide clients toward the best possible outcome. Clients rarely seek out Litigators unless there’s a problem, but I’m a problem solver and that’s what motivates me every day.
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