It is a little-known reality they don't teach you in business school.
However, the uncomfortable truth that as a business grows it becomes exponentially more complex. Every new staff member, product, client, and personalisation doesn’t simply add to the complexity, it multiplies it.
The reason many businesses fail to scale is because the complexity outgrows their systems, routines and management abilities. As business leaders, if we don’t have the discipline and routine to help us manage a very complex beast, we will get stuck and suffer whilst trying to battle the complexities.
One of the most effective things we can do is to establish a meeting rhythm that works.
The objective is to have less – not more meetings – and instead make them more effective so that time spent communicating and managing all the moving parts can be minimised.
This creates more time to do the important – and revenue generating things – like talking to customers and team members.
There will be several distinct types of meeting. ‘Running the business’ meetings, ‘organising the workflow’ meetings, ‘financial overviews’, ‘personal development reviews’ and ’15-minute checkins’ would all be on my list.
Each one serves a separate purpose and requires a different, specific cast of characters, and rhythm.
If they are all scheduled in the diary then you will have a framework to tame the complexity.
This will allow you – and your team – to devote enough time to the stuff that makes the business grow.
As we Scale Up coaches say, ‘Routine sets you free’.
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