Business

How Do You Define Company Values? Start With The Heart

Issue 99

Brave & Heart shows us that successful company values ALWAYS start with your people.

Founded in 2016, Brave & Heart are a consulting partnership that provide tactical solutions for their clients across three key pillars – Digital, Strategy and People.

In the last eight years, they’ve evolved to a flexible hybrid organisation of over a dozen experts, using a blend of staffing models that create unrivalled flexibility.

In addition to their digital and strategy expertise, Brave & Heart have worked on many successful HR and People engagements, including EVP (employee value proposition) launches via their People pillar.

Due to their rapid growth, now was the ideal time to refresh their internal values and ensure that everyone in the team was aligned behind the same driving forces.

Using the same bespoke workshops and activities they’ve developed for clients, they were able to define values and behaviours that truly capture the essence of their company.

But don’t take our word for it; let the Brave & Heart team talk you through some of their values themselves.

David, CEO: Deliver with bravery, act with heart

“When starting Brave & Heart, the key to our mindset was learning from the agencies we’d worked with when heading global digital organisations and elevating that. There was a constant frustration of “good enough” work, so Brave & Heart was founded to go beyond that and deliver with bravery. This means always taking our client’s challenges to the next level with world-class execution and, most importantly, using our heart to do the right thing with them at the same time.”

Rachel, Senior Account Manager: Be Collaborative

“Collaboration is part of our everyday life. I look after the team that services our Dubai client, a large multinational whose intranet we designed, developed, built, and now manage. Working globally across over a dozen regions with thousands of pages and over one hundred separate sites means we are constantly juggling global timelines, priorities and teams. This value ensures we work as one team: Brave & Heart and client partners, collaborating towards a common goal.”

Lauren, Account Manager: Be Supportive

“I lead multiple areas in the company, including our Marketing and People teams. We support all our employees with real-world benefits and comprehensive training. Building on people work for other clients, we have taken a best-of-breed approach with a benefits points system, which has just launched to great feedback. On top of this, we provide mental health support as standard for all employees, as well as comprehensive personal and professional training packages that enable growth, supporting our team and our clients.”

Wajeeha, Technical Manager: Be Modern

“Being modern is about making sure we deliver innovation solutions for our clients that are progressive and future-thinking. I oversaw the design and delivery of an end-to-end project management system for a key North East client using the Microsoft Power Platform and other exciting technologies. Not only was it delivered on time and budget, but it has changed how the whole company works, delivering a fresh, modern and exciting new way of working.”

Olivia, Junior Account Executive: Be Focused

“Working with Brave & Heart means working across different challenges simultaneously. Although junior in the team, I have worked on intranet development, business strategy, digital decarbonisation, UX/UI improvements, and even led client meetings. Being focused is important with so much going on, ensuring I deliver on time and to the right quality.”

CEO David Parkinson says, “I can’t wait to see what 2024 brings us and how living our values will support our growth and client partner initiatives.”

Need a new employee value proposition, business strategy or world-class IT systems development?

Find out more about Brave & Heart and their exciting work across People | Strategy | Digital at www.braveandheart.com/our-work

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