Business

All Rolled Into One

Issue 80

HR case managers, Payroll experts, Pension administrators, Finance and Procurement services, Omni Channel Contact Centre Services, Innovation and Advisory Service consultants - where can you find so many roles in one organisation?

Leading Northeast business processing expert, Shared Services Connected Ltd (SSCL), is ranked amongst the top 20 super large organisations in the UK in the Great Place to Work list and has a Centre of Excellence in Newcastle.

It’s here you’ll find a wealth of expertise, mixing public service knowledge with the skills of private sector.

A technology company with a vision of ‘Empowering the UK public sector with digital solutions and innovative services to deliver better outcomes for UK citizens’, SSCL is the largest provider of business-critical support services to Government, Police and Defence.

The company employs around 2,500 people across six centres in the UK, with 330 based in SSCL Newcastle. The company is instrumental in supporting its own people – both in their wellbeing and also equipping them with the skills that have been instrumental in enabling the public sector make savings of c£400m – providing more funds for essential public services.

How has SSCL done this? Through its people and technology! The company has a successful track record of developing innovative technology solutions that have transformed business processing; moving away from traditional methods and capitilising on Robotic Process Automation, for example digitising repetitive tasks and introducing Bots to support transformation.

By moving into the Cloud, creating its own Intelligent Ecosystem, and partnering with some of the biggest names in technology SSCL has been able to create a gateway to many more services Cloud technology has to offer. This supports civil servants across the UK from Government, Police and Defence so they can get on with their day jobs.

SSCL not only looks after its own people but also understands the importance of customer experience and how innovative technology is key to delivering adaptable and effective business services. It understands current tech trends and focuses on predicting what the workplace of the future will look like

Sign-up to our newsletter

  • This field is for validation purposes and should be left unchanged.