Business

A Business On The Rise!

Rise Elevator, one of the UK's most innovative elevator businesses is leading the way in lift services across the nation with innovative designs, strategic partnerships, and a new state of the art showroom.

The Gateshead based company has been successfully delivering lift auditing, lift repairs and lift installation services since 2019. Its team of professional engineers are led by local businessman Kris McGough, who has over 20 years industry experience. As part of its commitment to innovation Rise Elevator also provides bespoke lift refurbishments, passenger release training, stairlift installation and repair, LOLER and PUWER inspections and training from a unique training centre based in the North East.

What Rise Elevator offers

Rise Elevator’s main service area is lift installation and refurbishment. The company delivers lift installations and refurbishments to commercial properties and residential spaces, with the aim of making areas more accessible.

Alongside passenger lifts, Rise Elevator is also qualified to install car and good lifts to a high industry standard, with safety always being the highest priority. An example of the business’ car lift solutions can be seen at its Gateshead showroom. The company prides itself on delivering both safe, modern and functional refurbishments as well as attractive interior redesigns that make lifts memorable and beautiful.

Rise Elevator, MD Kris commented “After setting up in 2019 we have seen an unprecedented increase in demand for our services, especially within the healthcare industry.

Our main markets are the NHS and Health Trusts, although we also offer services to commercial clients and domestic customers, especially those vulnerable individuals who need support with access.

As a business we aim to provide access to those most vulnerable, including patients with conditions such as dementia or claustrophobia and are passionate about supporting the communities in which we work.

We always assess each individual or client’s unique situation before making recommendations. The most important thing for us is providing solutions that we know will make an incredible difference for the end user.”

Lifts for healthcare

Lifts in the healthcare sector are used for a wide range of purposes, from enabling access for the elderly to transporting equipment between floors and maintaining a high level of security.

When fitting a new lift or replacing an existing one within the healthcare industry, Rise Elevator urges clients to consider its wider usage and make sure the result is fit-for-purpose.

Reliable and safe lift accessibility is vital in a range of healthcare facilities. From the inclusion of braille on lift buttons to the fitting of secure handles throughout the lift, Rise Elevator helps clients to ensure their lift is accessible to all potential users.

There are also a series of strict regulations as detailed in the Equality Act 2010 regarding wheelchair accessibility in lifts. Every building owner must make ‘reasonable adjustments for disabled people’ and this is just as relevant in care homes, where both residents and visitors may require wheelchair access to any floor of the building as well as handrails and other adaptions.

In a healthcare facility, a lift is more than just a means of accessing each floor – it’s an extra layer of security to keep patients, residents, visitors, and staff safe.

Training

Under LOLER Regulations, businesses must ensure that they have made suitable arrangements for the safe release of passengers trapped in a lift. According to the Lift and Escalator Industry Association (LEIA), the lift owner must take responsibility to appoint training and competent people to carry out a safe release. Rise Elevator recommends regular lift maintenance and audits to reduce the risk of any operational issues with commercial lifts. The company’s Passenger Release Training equips staff with the knowledge they need to deal with the unlikely event of being trapped in a lift.

Lift renovations

Rise Elevator is recognised for transforming spaces into more than just lifts. One of its latest refurbishment jobs was for Alnwick Infirmary; a heritage-rich building in a region renowned for culture and history. The business created a comforting space for vulnerable patients, NHS staff and visitors alike. The full interior refurbishment sees a large photograph of Alnwick Castle placed inside the cab – making it feel more open and ‘outdoors’ than a traditional lift. Rise Elevator, Business Development Manager, Joe Routledge explained “we work closely with clients, guiding them through the technical jargon around lift repairs and the legal requirements modern lifts need, laying out our step-by-step process to getting the job done. Accessible design caters for those with impaired movement, failing eyesight or those experiencing hearing issues. It’s a must for public buildings such as hospitals but is often ignored in the home until it is needed. That’s why we are proud to be the only provider in the North East to have partnered with leading lift manufacturer, Terry Lifts.”

Domestic lifts

As the UK’s population ages, building features in homes that mean a buyer can live in a home long into their elderly years means creating longer-lasting independence. Rise Elevator’s domestic lift partner, Terry Lifts has over 50 years’ experience in the lift industry and possesses unique capabilities in design, manufacturing, project management and after-care. Safety is at the forefront of Terry Lifts’ lift designs; going beyond rigorous testing standards to improve passenger safety on all lifts. A range of Terry Lifts can be viewed at Rise Elevator’s inviting, new showroom in Gateshead. For more information on any of Rise Elevator’s commercial or domestic services contact Joe Routledge at joe@rise-elevator.co.uk or visit their website www.riseelevator.co.uk

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