In workplaces across the North East and beyond, we see a familiar scenario unfold time and again: highperforming employees are promoted into management roles with little to no leadership training.
While these individuals excelled in their previous positions, stepping into management brings an entirely different set of challenges – decisionmaking, performance management, team motivation, conflict resolution, and strategic thinking.
This is the reality of the “accidental manager”: someone thrust into leadership without the preparation or support needed to succeed. The problem is widespread, and the consequences can be severe, not just for the individual but for the teams they manage and the businesses they serve.
According to recent research from the Chartered Management Institute (CMI), a staggering 82% of UK managers have never received formal leadership training. This lack of preparation results in avoidable workplace challenges, from disengaged employees to high staff turnover.
CMI’s report, Rigid, Reluctant, Demoralising – Accidental Managers at Work, highlights that nearly one in three employees has left a job due to poor management. When leaders lack the skills to inspire and engage, businesses suffer. Poor leadership leads to decreased productivity, low morale, and a culture of stress and uncertainty.
But the consequences of untrained managers extend far beyond just day-to-day frustrations. A study by Unmind’s Closing the Leadership Skills Gap Report revealed that:
39% of employees believe their managers lack the necessary training to lead effectively.
58% feel their managers would benefit from further education and leadership development.
When businesses fail to invest in leadership development, they risk:
High employee turnover – poor leadership is a key driver of staff resignations.
Ineffective managers create toxic workplaces, reducing both team engagement and their own motivation.
Lower productivity – without strong leadership, teams struggle to perform efficiently.
Missed business opportunities – a lack of leadership skills prevents managers from driving strategic growth.
For businesses in the North East – where industries such as manufacturing, technology, and professional services are rapidly evolving – the ability to cultivate strong leadership is more critical than ever. At People Spark Solutions, we firmly believe that effective leadership isn’t an innate talent – it’s a skill that can be developed. As Viccy Arnold, Head of Organisation Development, explains: “Leadership isn’t just about technical expertise or seniority – it’s about developing the confidence and capability to bring people together, communicate effectively, and create the right environment for success. Organisations that invest in leadership development see stronger engagement, better collaboration, and more resilient teams.”
One of the most effective ways to develop leaders is by fostering a strong community of leadership within an organisation. Purposeful leadership development is proving successful in creating peer-to-peer support networks, where managers can learn from each other, share challenges, and develop solutions together. This collaborative approach fosters a culture of continuous improvement, helping organisations create leaders who inspire, engage, and drive real results.
We specialise in leadership development, psychometrics, facilitation, and coaching, helping businesses build confident, capable managers who lead with impact.
Our tailored programmes equip leaders with:
Essential leadership skills – from communication to conflict resolution, we ensure managers have the practical tools they need.
Emotional intelligence and selfawareness – helping leaders understand their impact on others and develop stronger relationships.
Change management and resilience – preparing managers to navigate challenges and drive strategic change.
Peer-to-peer leadership communities – creating internal networks where managers can support and learn from each other.
Are You Doing Enough to Support Your Managers? – To discuss your management and leadership development needs, contact Scott at scott@peoplesparksolutions.co.uk