Matfen Hall Hotel Golf and Spa, Hexham, has reported its most successful year to date, following a £1m investment into the hotel.
The hotel has welcomed a 12% increase in revenues across all areas of the business as well as in the number and frequency of return bookings made by guests.
Hotel bosses attribute the success to a number of factors, including an upsurge of interest in the county and the venue’s clutch of tourism awards. Guests have commented on the independent, family owned factor, which they see as an added benefit.
In the past 18 months, various areas of the hotel have undergone refurbishment, including the bathrooms, the reception area and the Aqua Vitae spa, which now boasts a state-of-the-art fitness suite, professional therapists and an aerobic studio.
Managing Director, Bernard Bloodworth, explained: “This recognition has drawn in visitors from the North East as well as around the country and abroad. Feedback from guests almost always refers to how welcoming the hotel and its staff are.”
