2024. Are you planning for a year of growth or sustaining your existing customer base?
Either way, one thing is certain – developing and maintaining relationships with your customers, new and old, will be an essential element to this.
Retaining existing customers as well as developing new relationships are often down to your Customer Service, Account Managers and Sales Professionals. Yet these customer facing people representing your organisation, being the main point of contact are more often than not, the least invested in when it comes to training. Do you know the true potential of your teams, or are you at risk of feeling the impact of neglecting their development.
The least invested people in business are the ones we rely on to bring in new business and retain existing customers…
We are from the industry and have trained over 3500 individuals in the last few years in the Customer Service and Sales space. Following a range of forums and feedback, we have launched a range of new one day courses from January 2024. These are available individually or as a collective for up to 10 people from any one business.
Customer Service Excellence
Account Management and Retention
Creating Customer Lifetime Value
Sales Leadership
Sales Fundamentals
Sales for Start Ups
Sales and Marketing for SMEs
Delivering Sustainable Sales Growth
Communication Skills
Presentation Skills
We work with individuals and organisations with one off training courses or over a 12 month coaching course to help develop your teams into high performance, strategic customer facing professionals ensuring you and they achieve the goals set. We have seen teams come alive with drive and ambition once they spend some time on their development – what will your team take away from a day with The Just Williams Sales Academy? What impact can it have on your staff – and ultimately, your bottom line?
In June 2024 we host our third annual Sales, Service and Success Conference and this time we are heading to Newcastle. Our host is confirmed as the legendary Alfie Joey and a full speaker line up will be announced in the coming months. To save your place email JWSA@ justwilliamssales.academy
Save the Date – Tuesday 25th June 2024
We would love to chat to you. Contact me or any of my team to find out more.
Jessica@JustWilliamsLtd.co.uk
Twitter @JessicaJAW1903
@JustWilliamsLtd
@JustWilliamsSa1
www.justwilliamsltd.co.uk