At the start of 2022, SSCL was officially Great Place to Work-Certified following our Great Place to Work survey. We were ranked among the 38 Super Large organisations on the GPTW UK Best Workplaces for Wellbeing.
Great Place to Work® is the global authority on workplace culture. Through employee surveys and For All methodology, Certification and Best Workplaces lists, they recognise what organisations are doing right and help them to continually improve. For SSCL to be placed on this list, shows we have supported our teams and committed to employee wellbeing, especially during the pandemic. As a company we are leaders in business support services for the public sector, but it is our people who make the biggest difference. SSCL consists of over 2,800 colleagues currently operating out of six regional centres of excellence: Blackpool, Glasgow, Gosport, Newcastle, Newport, and York, plus several smaller satellite offices. We are incredibly proud of SSCL’s expertise and client heritage, which is why ensuring SSCL is a Great Place to Work is one of our strategic objectives and has been since 2013. Ensuring a consistently great work experience for our employees is as important to us as the service we deliver. We want our people to feel supported throughout their SSCL career and ensure everyone understands they can make a difference. Results and impact: SSCL Trust Index Score (an average of all the results for the core questions on the survey) is now 69%, an increase of 8% compared to our last GPTW survey in 2019. The Engagement category has increased by 9% to 67%, and the wellbeing category has increased by 8% to 70%, both significant improvements. Overall SSCL has seen a positive change in all 19 question categories since the 2019 survey. Table below illustrates the gradual improvements year on year since our first survey in 2014. These results reflect the changes we are making to create an organisation we feel proud to work for and where we enjoy what we do. We are making significant investment in technology, facilities and people. In the current economic climate this demonstrates bold leadership and reinforces our commitment in making SSCL a progressive great place to work. We want to create a balance between employee flexibility and face to face ‘connection’ in fantastic office spaces. Tech MarketView stated: “the company’s caring culture shines through in its Tech for Good programme and has been evidenced by the new initiatives set up in response to the Covid-19 pandemic, many of which are now being embedded as ‘business-as-usual’ activities.” What’s next? The GPTW survey identified some key areas of focus for 2022: Ensuring we can all fulfil our career ambitions. Ensuring our managers and leaders act in fair and consistent way. Ensuring we involve people in decision making and seeking suggestions for improvements. Developing focused actions as well as longer-term improvement strategies to build on the significant improvements we have made, will ensure that together we can continue to make SSCL a great place to work
