North East News

Issue 100

Describe your career path so far. My first job in the hotel sector was a porter and I have worked my way through the ranks to general manager. Throughout my career, I initially took up an apprenticeship in joinery. My brother worked in the hotel industry though, and he opened my eyes to all the possibilities. I found the industry really interesting and exciting, and I moved down south to join Queens Moat House Hotels, a long time ago!! What do you hope to bring to your new role? I like to think that I’ve improved every hotel I’ve worked at in some way and hopefully Lumley Castle Hotel will be no different. For me, it’s all about the team and the customers. Having a motivated team makes such a difference to the guest experience. The team already have a strong bond and my plan is to ensure that everyone…