When Northern Insight last caught up with Paul Sykes and the team at The Unite Group, the first Coronavirus lockdown had just been confirmed. We spoke about how things would soon be sorted out and quickly return to normal. How wrong we were. A lot of you reading this probably had the same impression.
Thankfully, that’s where The Unite Group in
Newcastle can help.
“We were in a similar situation,” said director
Paul Sykes. “We suddenly had to work out a rota
system where 20% of the team could socially
distance in the office while the rest of us worked
from home. At least it allowed us to show clients
how effective technology can be at keeping your
business running smoothly. In effect we could
say…’what we’re doing is an example of what you
could do’…we were practicing what we preach.”
The Unite Group have over the past couple
of years continued to increase the amount of
products and services they offer such as a greater
range of IT, web design, social media management,
communications systems, data backup and
business continuity solutions. In a nutshell, they
take care of the ‘behind the scenes’ technology as
well as the customer facing experience in terms
of a website and social media. They keep your
company running and help you adapt to these
new and rather uncertain times.
There’s a wind of change blowing through the
way we work. People are forced to work from
home and, let’s be honest, for many it’s gone
well and at some point a decision will have to be
made; do you go back to commuting and working
in an office or have you discovered that working
from home should continue?
“It’s probably a generation thing,” said Paul Sykes,
“but for those people who decide to continue
working from home, the temptation is to
update at great expense your lump of computer
technology. Don’t. You no longer need any of it. All
you need is access to the internet. We can set you
up so that you have access to more storage space
and security than you can ever imagine….and it’s
all accessible via a laptop, tablet or smartphone.
We can provide you with a Cloud-based telephone
system which means when someone dials your
normal landline number, it will make your phone
ring no matter where you are. You may have an
0191 telephone number, but if you are working
from an office in Manchester, or Madrid or Outer
Mongolia, it will ring like a normal phone and the
caller will be none the wiser. There is no danger of
you missing out on an important business call.”
The Unite Group help businesses of all sizes work
remotely. They use Microsoft Cloud and Office
365 extensively. Instead of having expensive
servers at home or at work, The Unite Group
migrates everything to Microsoft SharePoint,
which has recently been fully updated, giving you
access to your data from anywhere. Your entire
business can operate via the Cloud and it will
have the ultimate levels of security. You no longer
need an expensive IT system which constantly
needs updating with software and antivirus
protection. Large computers lose their value very
quickly; with Unite Group you won’t need worry
about that.
Emma Crowe leads the web design and social
media side of The Unite Group. “If you wander
along any High Street, you can see what the
problem is for businesses”, said Emma. “They
have products to sell and services to offer, but
the general public has no access to them via
traditional face-to-face methods. Those firms
must adopt a new approach to the way they
operate otherwise they won’t survive. They need
to integrate a digital aspect to their business
and create an online presence. We help them by
building a website that provides a way of selling
and viewing products and services. We can build
their social media output and then train them
how to update it themselves and ensure they
have a way of interacting with customers.”
The best idea is to have a chat with Paul and The
Unite Group team. They’ll look at your business
and explain how they can help. You probably
know that you should be doing something, so do
it before it’s too late.
The Unite Group can provide you with on-line
support and ensure that your business potential
is fully unlocked….even during lockdown.
To contact them, either go onto their website….www.theunitegroup.co.uk or call 0191 466 1050