Synergi Showcase Modern Digital Workplace

In the fast-paced, ever-changing world of technology, it is easy to feel overwhelmed by the sheer volume of so called ‘solutions' presented. There has never been a one-size fits all ‘solution' however as the emergence of modern cloud solutions begin to dominate over yester year onpremise platforms, it is important to find a partner that can demonstrate how to integrate and maximise the functionality available from the new modern tools on offer.

“As the market changes and is disrupted by new platforms, Synergi has also needed to evolve,” Peter Joynson, Managing Director at Synergi explained, “We are continually evolving in line with how Microsoft are shaping the new modern partner landscape. When Justin and I launched the business, nearly 5 years ago, we had a very clear vision to focus on educating and helping clients successfully migrate to products like Office 365; the pace of uptake and the development of other complimentary tools has not surprised us, nearly all businesses we speak to have either already moved some of their platforms or are planning to do so in the very near future. The cloud marketplace is maturing quickly, so we have re aligned and created three focused business pillars to ensure our teams continue to be leading specialists in their practise areas, this will allow them to continue to gain the skills required, whilst ensuring they work seamlessly together to personalise solutions to fit the individual needs of an organisation”.

Synergi’s new 3 pillar practise approach focuses on core Office 365 and Security, the recently launched Dynamics 365 Business Central for ERP and CRM capabilities, and Nintex for process automation and insight.

The popularity of Office 365 as a core cloud foundation is undeniable. Now with over 30.6 million subscribers, Microsoft quoted an Office 365 commercial revenue growth of 42% at their recent Inspire event in July. That being said, having modern software and utilising software productively are often very different things. Many organisations still only utilise the very basic features such as Outlook elements within Office 365 and consequently miss out on a whole suite of productivity and communication tools available to them.

Peter continued “Businesses need Office 365, it is a solution that is accessible to any size or industry. However, we come across many Office 365 users that just don’t utilise the full potential of the platform, we love working with new clients, helping them to fully adopt and improve user and business efficiency; many have just not been introduced to functions like Groups and Teams, Modern Intranet sites, Skype or Business intelligence. These are some of the skills that differentiate us from others”.

Whilst Synergi are also well positioned and ready to help their regional clients who may wish to move their ageing accounting systems to Dynamics 365, it is their third pillar –Nintex process automation- for which they are being increasingly recognised, not just regionally but on a national stage. Intelligent Process Automation (IPA) software is a core offering, it’s really an extension to Office 365, automating the once manual processing of information.

When it comes to IPA, the leading software is created by Nintex, providing features including low-code workflow automation and document generation, Nintex eliminates the need for laborious re-keying of information replacing out-dated paper forms and spreadsheets with digital forms that can automatically input data into Office 365 and other cloud technologies.

“Synergi are now a leading national IPA player,” added Synergi’s Technical Director and Nintex Technical Evangelist, Justin Short. “We run workshops and seminars throughout the UK in which we showcase the capabilities of IPA and the huge productivity and efficiency benefits organisations can gain through the use of this software.”

He continued. “When we talk to firms, we often find that whilst they feel they are generally well organised, many are still inefficient when it comes to their ‘back-office processes and could save time, effort and money by introducing IPA into all lines of business”.

Intelligent Process Automation is at the core of Synergi as a business. Their ability to provide these automation solutions to a high standard has won them major contracts with many clients across the region and the UK, now with a client base in excess of 150 clients, including Irish Life, Repsol and Drager. They have recently added resource in London, expanding their reach from their Gateshead head office and Glasgow territories. It is therefore little wonder that they have recently received a Nintex Partner Award, for the third year running.

Synergi’s growth is not just shown through their client base, but also through their staff; they have recently doubled their office space in Gateshead and are continuing to recruit new members to the team. The business has also recently named an Academy Manager whose role will include overseeing the development of a graduate training scheme.

Despite their steady growth, Synergi’s ethos is unwavering, delivering Digital Transformation is at its heart. They aim to build strong relationships with their clients and to be a strategic and trusted partner, whilst providing a great fun place to work and grow a career.

Moving forward, they have no doubt that all three practise pillars will continue to grow and evolve, with Artificial Intelligence increasing its influence and robotics moving steadily onto the scene. Synergi hope to use these new developments to help businesses further increase their productivity and efficiency in the not too distant future.