Technology

Sebb Group Expands Its Team To Enhance Customer Service And Offerings

Issue 102

SEBB Group is excited to introduce four exceptional individuals who recently joined our team: Ethan VicarsHarris, Luca Phelps, James McCallum, and Prasanna Wijesinghe. Each of these talented professionals brings a unique set of skills and experiences to our sales and account management team, further strengthening our commitment to providing unparalleled service to our 500+ customers and expanding our range of services.

Ethan and Luca, both apprentices, have embarked on a journey to develop their skills in sales and customer service. They play a crucial role in our strategy to engage more proactively with our customers, ensuring they receive the best tariffs and services tailored to their organisations’ needs. Their enthusiasm and dedication are invaluable assets as we strive to deliver a more comprehensive and personalised service.

James, who comes to us with a recommendation from his wife Kim, a valued member of our processing department, has assumed the account manager role. His decision to join SEBB Group speaks volumes about the supportive environment we have cultivated within our team. With his expertise and passion for customer satisfaction, James is wellpositioned to nurture our client relationships and drive business growth.

Prasanna brings a wealth of experience and knowledge in the broadband and VoIP phone system solutions department, which he acquired during his tenure at Sri Lanka Telecom PLC. His expertise further strengthens our capabilities in delivering cutting-edge solutions to meet our clients’ evolving needs. Prasanna’s insights will be instrumental in enhancing our service offerings and ensuring we remain at the forefront of innovation in telecommunications.

At SEBB Group, we are more than just a telecoms, mobiles, and IT services broker. We are committed to providing tailored solutions optimising efficiency, reducing costs, and driving business success. Our approach is rooted in impartiality, ensuring that our recommendations are always in the best interests of our clients. By leveraging our multi-buying power and industry relationships, we negotiate the most favourable terms and pricing structures, empowering our clients to make informed decisions. Your unique needs and goals are at the heart of our service.

Central to our service is conducting regular audits, ensuring our clients maximise their investments and leverage the latest technologies.

From small businesses to corporate entities, we craft bespoke tenders that align with our client’s current needs and future aspirations. We also extend our services to charities, recognising their invaluable work and supporting their initiatives through tailored plans and additional funding.

Our dedication to social responsibility has been acknowledged with the Daisy Social Responsibility Award, a testament to our commitment to making a positive impact in the communities we serve.

Whether it’s SIM plans, handset plans, or comprehensive communication solutions, SEBB Group is dedicated to unlocking the full potential of your business connectivity.

The expansion of our team represents a significant milestone in our journey to deliver excellence in service and innovation. We invite you to partner with SEBB Group and discover how our bespoke solutions can transform your communication strategies and propel your business forward. Contact us today to embark on a journey towards enhanced efficiency, profitability, and customer satisfaction.

Let SEBB Group be your partner in success.

Contact us today at 0191 933 8800 or via email at info@Sebb.org.uk

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