Digital Solutions To Help Businesses Grow

Companies are increasingly turning to digital agencies to help them design solutions to automate functions and improve productivity. Steven Gibbons, director at NE6, explains how his fast-growing Newcastle agency is creating bespoke digital products to help clients transform their business

A rising number of companies and organisations are seeking ways to automate process, improve user experience and increase productivity. There’s rarely a week goes by at NE6 when we’re not being called on to help a client or new prospect with a business problem.

While we still design and build websites, we’re becoming more of a digital solutions studio, creating products to help clients transform the way they do business and engage with their customers. Our relationship with Pin Point Recruitment is a good example of our direction of travel. Pin Point is a fast-growing business, headquartered in Gateshead but with a national reach through nine branches, offering a range of recruitment services to a broad spread of industry sectors.

The company realises they must make greater use of technology to provide added value to clients while better supporting an expanding business network.

They originally started looking for an off-theshelf software solution for several processes that included HR, wages and client engagement. They were unable to find anything that was suitable. We stepped in and suggested they’d probably be better creating a bespoke solution and one that could scale and develop with them as a business.

We got to work and after a few months we developed Pin Point’s own pay slip portal, built in React JS. They’re already delighted and are seeing some immediate business benefits, including time and money savings. A typical data input process originally took around three hours can now be done within a minute. Already, we have automated a previously timeconsuming process that has made life easier for their own staff and importantly, their clients.

We’re now developing their own customer relationship management (CRM) module and eventually a healthcare rosta. Ultimately, we’re providing Pin Point with a highly bespoke digital solution that wraps around the needs of the business. We’re also been called on to help with complex, data-drive business platforms. A good example of this is seen in the work already done for Ludlowbased Premier Medical Group. During this summer, Premier Medical partnered with NE6 to streamline the company’s digital evidence reporting process for helping customers win clinical negligence cases. Within three months a specialist Digiportal was developed, slashing report creation time from 1-2 days to just five minutes.

Premier Medical continues to work with NE6 and we’re looking at several new projects that include mobile apps, web platforms and other digital tools to transform their business. We are carving out quite a niche in the MedTech sector with a range of projects and clients that also includes bio-medical company Tecrea.

But, whatever your sector, if your business is experiencing process inefficiencies, looking to expand in innovative ways or reduce costs via digital transformation then NE6 may be able to help. Please give us a call and drop by for a coffee and a chat.