The other day in the Northern Insight office, we were having a laugh at a cartoon. A bloke was stood in his office looking at a computer screen. 'Computer cannot find printer.' He was shouting at the screen and pointing to a printer which was next to the computer. He said... "There it is."
Yep…been there. We’re so used to turning on a PC or Mac or using our mobile stuff that when things go wrong a feeling of panic quickly descends.
And why does your WiFi or broadband go down at the exact moment when you’re needing to do something important?
You then have to resort to two solutions. Turn off everything and start again or contact your telecoms provider.
Good luck.
Thankfully, there is an alternative.
How about getting in touch with a local company who you can actually talk to. They will then either resolve the situation remotely of send out an engineer.
And it doesn’t matter whether you are a single person in a one bedroom flat or the MD of a large company…your problem will be sorted quickly.
Phew.
That’s the beauty of Beaver Broadband and Beaver Networks.
Kit, the beaver, is a talented chap…and so are his owners, Gemma Levers and her business partner Richard Frederickson. They’re always beavering away to sort any telecoms problems, ensuring that customers get the best possible service at the best possible price.
“We are essentially Business Communications and Infrastructure Technology specialists with a mission to deliver reliable infrastructure, connectivity and security systems that add real value to any business,” said Gemma. “We deal with the full infrastructure for a variety of both small and large organisations throughout the UK, including a large majority of the pubs and clubs in Newcastle and the surrounding area. We also deal with many hotel chains throughout the UK.
Our work initially has taken us from Aberdeen to Brighton but has now taken us on international business including visits to Orlando, Rome and Barcelona working as network support specialist for large scale conferences and exhibitions.”
Beaver Broadband was previously part of a group which also included Edricorp, but when the Covid pandemic hit, Gemma and Richard decided to streamline their operation and concentrate on the two Beaver companies. In effect, nothing changed for Edricorp customers…just the name of the business they were now dealing with.
“Because most of our clients were centred in and around the hospitality business, needless to say that Covid caused us some major headaches and scuppered a lot of plans as many of them were forced to stop trading. However, on the plus side it allowed us to take stock of our business and concentrate on our core specialisms.
Businesses, small and large, have better things to worry about than changing telecoms suppliers, comparing prices or waiting for engineers who don’t show up. We do everything we can to make the process super simple and unobtrusive for our clients, so that they can get on with their day and focus on what’s most important to them.”
Apart from great service and great prices, here’s something which you don’t get from other telecoms providers…the personal touch. You won’t just be another number…you will receive regular contact from Beaver Broadband to keep you fully informed as to what the current and future telecoms trends are. There may be a new bit of kit which would be perfect for you. Perhaps a new fibre network is now available for your area…oh and how is your internet security? Is it up to date and is it effective?
You can also choose from a selection of contracts. You can go long or short term
you can choose from the sort of internet connection which is most suitable for your needs. Beaver Broadband will find out about your company and, thanks to their experience, will point you in the right direction both in terms of price and suitability. There’s no point in paying a vast amount of cash for something which you don’t need.
The bottom line is all of this is that Gemma and the team at Beaver Broadband don’t expect you to be an expert in telecoms. How are you expected to know what the telecoms market is offering
how will you know about future trends and what the network providers are planning to do?
“We talk to our customers…we explain to them what is available and what is relevant to their needs…we ask questions and find solutions. Nothing is off the shelf…everything is tailored to the company or the individual.”
So, there you go.
Rather then standing there shouting at your computer, speak to Beaver Broadband and they’ll make sure things don’t go wrong in the first place. If something unforeseen occurs, then don’t panic because Kit the beaver, will beaver away to get things sorted. From installing fibre optic cables to constructing custom designed server rooms, Beaver Broadband will provide infrastructure that truly works for you and there will always be someone on-hand to ensure that your business communications are fast, streamlined, and above all, reliable.
Go onto www.beaverbroadband.com you’ll be able to find out more details of what Beaver Broadband can do for you. You can also call them on 0191 466 1610.