CHRIS COLES Director, Turner & Townsend
Tell us about your role at Turner & Townsend
I am a director, responsible for the delivery of project management services across the North East from our regional offices in Teesside and Newcastle.
What services does the organisation provide?
Turner & Townsend is a world-leading professional services company, with 112 offices across the globe. We offer independent advice, transforming performance to safeguard the commercial interest of clients embarking on investment programmes across real estate, infrastructure and natural resources.
We deliver services covering the full spectrum of consultancy, project delivery and post-project operations.
What’s your proudest business moment?
My proudest business moment to date has to be working on the construction of Middlesbrough College. This was a massive undertaking and a positive beacon for the regeneration of Middlehaven, back in 2008. It is an amazing facility, a project that always stands out and one that I am very proud to have played a part in.
What challenges have you encountered?
Today the biggest challenge is ensuring there is a highly skilled workforce ready to meet the unprecedented volume of work in this sector. We need to address this together as an industry by inspiring a new generation that draws from a more diverse pool of talent.
At Turner & Townsend we place a big emphasis on our graduate recruitment and their journey through the company. Members of the senior management team have remained with us throughout their own progression and as their careers have flourished.
By working with local colleges, universities and schools we are able to demonstrate the career paths available.
How has the industry changed since you arrived at the company?
The industry is always constantly evolving with modern methods of construction. Digitalisation, sustainability and the race towards net zero, have transformed the way we operate. We need to be greener, more inclusive and more productive in our delivery to meet the investment coming into Teesside and the wider North East as part of the government’s levelling up ambitions.
Who is your hero inside of work?
In work it would have to be Vince Clancy, CEO, Turner & Townsend. He is an inspiring person who has progressed through the company, is down to earth and someone who I look up to.
Is there a mantra you always aspire to do business by?
Be honest and open, friendly and approachable.
How do you like to unwind?
I enjoy spending time with my family and friends. I have a passion for cars and I am big fan of Formula 1. I also enjoy the outdoors and we are spoilt for choice with different walking routes to explore across the coast and countryside in the region.
