The Highlight Of My Work

Here we meet one of Highlights PR's clients and find out about their work and what motivates them. This month, we hear from Dav Kumar of Imperial Claims Consultants Ltd.

“As professional Loss Assessors regulated by the Financial Conduct Authority, we help you with your property insurance claims. If you need to make a property based insurance claim, we assess the damage, review the costs involved and discuss your claim with the insurers or loss adjusters on your behalf right the way through to settlement. We aim to provide you with a one stop shop solution, making it as easy as we possibly can for you.

If you use our contractors to do the repair work, there is no charge to you. “The best thing about my job is that I genuinely enjoy helping my clients. You have to remember that I help people who are going through severe trauma from house fires, storm damage or floods and I appreciate what they must be experiencing. It’s a great feeling when we can hand over the keys to let our client return home. I also like the variety of different projects we get to deal with.

“Although my business is about interacting with and helping people, I think that Artificial Intelligence (AI) is truly going to change how claims are managed. In 10 years, I think we will manage claims in a different way. Indeed, everything from buying an insurance policy through to making a claim, will be automated. Accessing information about people and properties is likely to become more connected and will speed up the claims process.”