Cloud solutions and managed services provider, Synergi, achieved their best financial year yet in 2022, grew their workforce by 20%, secured their largest contract to date with a medical safety giant in the USA and gained a place on the Northern Tech Award's Top 100 list.
With the experience and competence to work with big brands like the Scottish Fire & Rescue Service, National Highways and Northumbrian Water, Synergi are fast becoming the go-to technology business helping organisations to digitise.
They continue to grow their impressive roster of North East customers in every sector, from exciting start-ups to established and recognised North East businesses which firmly establishes Synergi as the technology partner of choice in our region.
Making Wise Technology Investments
Synergi empowers organisations to make the right investments in technology that deliver for them:
Step 1
Identify your requirements by understanding your pain points and ambitions. Are your systems and data safe from hackers? Has staff home-working highlighted new challenges? Are you projecting rapid business and staff growth but don’t have the systems or processes to scale? Do you have legacy applications leading to an unhappy workforce? The key question is: what is holding you back?
Step 2
Find the right partner. Your technology partner must have the right capabilities, be aligned with you culturally and support working at a pace that suits your business.
Step 3
Strategy is key. Building out your strategy and roadmap is crucial to protect your business and ensure sustainable growth. Prioritise areas that will add value quickly and/or reduce risk in your organisation. Your technology should support your normal business planning; ask yourself ‘will this make us more money or save money?’.
Step 4
Commit to action. Commitment to the execution of your strategy and roadmap is arguably the most critical step, without it no progress can be made. Both your business and your technology partner must complete their actions. Your technology partner should support while you drive the difference in your organisation.
What is AI really Delivering to Businesses?
AI is delivering real, measurable value to organisations of all sizes, often solving problems that occur from repetitive and time-consuming tasks that are prone to inaccuracy. AI is supporting customers across Synergi’s 3 core areas; Cloud Applications, Managed Services and Microsoft Dynamics.
Managed Services – cyber security
You may think AI is somewhere on the horizon for businesses in the North East – but its already here. AI can be found in your endpoint security software – or it should be if you have the right type.
Sophos have been using AI since 2017 and the latest versions of MDR (Managed Detection & Response) use a combination of AI and humans (working together) to detect early signs of potentially compromised systems. AI does the large-scale work identifying indicators of compromise (IOCs) – the human threat analyst does the important complex research to verify the threat and remediate.
Microsoft Dynamics
Microsoft Dynamics has introduced AI (Copilot) that is able to write accurate and on-brand product descriptions. For example, if an organisation introduced 100 new products, it could take someone 2 or 3 days to individually write these up OR you could use AI. Choose the tone of voice, the content to include or leave out i.e. different elements or keywords and AI does the rest.
Cloud Solutions
Low-code technology is radically changing the traditional development landscape. The Microsoft Power Platform and nextgeneration AI is providing both a new way for developers to solve business problems and helping end-users to use AI in the flow of their work to be more productive. For example, an organisation can now build a bot to answer questions for job vacancies by pulling wording from existing content within the recruitment process and taking into account company values.
What’s next?
Synergi’s mission for 2023 and beyond is to continue supporting organisations with their strategy and direction, identifying pain points and aligning technologies that make them more successful and have less risk. The truly modern technology partner is now a highly capable, end-to-end specialist with full capability and the ability to understand challenges in a way that considers the wider business picture. Synergi is proud to be a modern technology partner here in the North East.
To contact Synergi call 0191 477 0365 or email enquiries@ teamsynergi.co.uk