Matilda Charles, business admin apprentice at NEPO
What were your career ambitions growing up?
I always knew that I wanted to work within an office environment. My mum worked for the government and I wanted to work in a similar environment.
Tell us about your current role
I am a business admin apprentice with a focus on the finance side of the business. I work closely with Ged Underwood our finance and rebates officer, overseeing financial procedures and I also help to coordinate administrative work for our managing director and wider team.
Why did an apprenticeship appeal?
I knew that I would enjoy it. I wanted to make money whilst being able to learn at the same time. It also feels like a stepping stone, I am already on the career ladder and supported by a team at the same time.
How does your role benefit your learning?
I am learning new skills every day. This helps to support my studies and, in turn, I am getting more confident in my abilities. All of the team at NEPO are really friendly and helpful. I was very nervous at the beginning but my confidence has increased as I have settled in.
Tell us about your team
We have a wide-ranging team working across varying positions including our managing director, procurement and commercial director, social value and supplier coordinator, communications team, professional services lead, NEPRO lead and many more! We are a busy but close-knit team.
I am really pleased that I also learn alongside Lily Hogarth, who, like me, is also embarking on a business admin apprenticeship. We have become friends and are able to share our progress.
As previously mentioned, I largely report to Ged Underwood. We speak on a daily basis and he provides me with invaluable guidance and support.
What is the best piece of advice that you have been given?
To listen, keep learning and to soak up information. I also think it’s important to engage with customers and meet their expectations.
How do you like to unwind outside of work?
I love beauty treatments. I used to work in a salon, so this is my favourite pastime.