Despite the crippling effects of COVID on many businesses, an award-winning domestic cleaning service provider has bucked the trend with increased year on year growth, additional staff take on and a move to bigger, more prestigious premises to help them cope with an increased workload.
Bright and Beautiful North Tyneside provide eco-friendly cleaning, tidying, laundry and ironing in North Tyneside, Ponteland and Darras Hall. Headed up by former advertising and marketing manager Helen Ross, the business has just reported their best ever year on year turnover figures which she attributes to their high level of customer care, the use of eco friendly products and a professional and dedicated workforce together with a marketing strategy that left many of her competitors behind.
The business has moved to the prestigious Rake House Farm development in North Shields, a unique set of farm buildings made of traditional Northumberland sandstone with fully equipped modern open plan office space. The firm have been successful in retaining many of their pre-covid clients who were desperate for them to come back after the first lockdown and new clients were gained thanks to Helen using her previous marketing skills to good use.
The exponential growth in customers, turnover and workload has led to Helen taking on additional professional housekeepers, with her workforce now standing at 14. Helen vowed that every one of her team would be retained come what may, a fact that she achieved despite tremendous outside pressures caused by the inability to work due to the COVID restrictions in place. “I’m very proud of where we’ve moved to this year both in terms of business growth and our fantastic bright and beautiful new office space. We’ve achieved so much in such a short period of time and I’m very grateful for that,” said Helen.
For more information contact: Bright and Beautiful North Tyneside 0191 7314973 helen.ross@brightandbeautifulhome.com
