Rising awareness and demand for whistleblowing services is driving the growth of a specialist UK hotline provider based in the North East.
Safecall recently celebrated relocating to larger premises in Colima Avenue, Sunderland to accommodate further growth and recruitment.
The company has doubled its office space and reported its busiest year securing more than 150 new clients. Staffing is set to increase in the next 12 months. Safecall is confident of almost doubling revenues by 2024, which would represent around 60% growth in three years.
While legislation and compliance are among the drivers of change, many businesses and organisations see that whistleblowing establishes an improved workplace, where employees are respected which has the added benefit of improving overall wellbeing.
More employees are being encouraged and empowered to do the right thing and report wrongdoing at work; likewise, more employers are recognising the ethical benefits of supporting staff to report wrongdoing safely.
For Sunderland-based Safecall – an independent, specialist whistleblowing and compliance services provider – the changed landscape has accelerated interest in their services in recent years. During the pandemic the company’s client base grew and in 2021 Safecall received thousands of concerned calls and enquiries from 108 countries.
Joanna Lewis, MD at Safecall, said: “More companies and organisations see the benefits of creating a safe space for employees to live and work. Employers are increasingly seeing how such services protect the integrity of an organisation as well as the reputation of a brand.
“Safecall has seen an increase in UK enquiries. We have also seen growth in new clients across Europe and in the Middle East and Far East. There has been an increased number of clients in financial services, insurance, healthcare and construction.”
