Sunderland-based Salamander Pumps has appointed a new training manager. With 13 years as a qualified plumber under his belt, new manager Ken Vance is well placed to help further develop Salamander’s UK-wide training framework.
Ken joined Salamander in 2010 on the technical help desk and has worked towards completing a two-year HNC in Manufacturing Engineering at the same time.
His new role will see him work with merchants who sell the Salamander range of brass, whole-house and mains boosting pumps, to help them give the best advice to customers. He will also train plumbing students at colleges around the UK, as well as Salamander’s support engineers and team of regional business development managers.
Ken also has plans to develop the company’s installer training programme, which provides telephone and on the spot support via one to one and group sessions.
Salamander’s Technical Director, Gareth Richards, said: “This is an exciting time for Salamander. We are confident that the skills and experience that Ken brings to the job will make a very positive contribution to our continued success.”
