Northern Insight Magazine took a moment to catch up with Regional Sales Directors, Sarah Wharrier and Craig Pratt having recently finished their first year operating across the North East region. Having followed Craig and Sarah’s journey since the launch of CMYK in Newcastle at the beginning on 2021, it’s amazing to see the duo exceeding all expectations and firmly cementing CMYK as the go to provider for business technology across the North.
Launching a new operation in the middle of a global pandemic and uncertain financial times might have seemed like an ambitious plan at the time, but it’s worked out perfectly. With demand for their services, the guidance and backing of the wider group leadership team has allowed Sarah and Craig, to find their feet and establish CMYK in what we now call the ‘new normal’. After a hugely successful first year, coupled with the recent announcement of all restrictions being lifted and with several new staff appointments pending the sky is the absolute limit for CMYK.
In the space of 12 months, the firm has attracted new business from several of the North East’s Top 200 firms with several large projects still on-going. CMYK has also secured key business opportunities with some of the region’s leading education, professional services and manufacturing organisations. Craig Pratt added “Based on current forecasts and on-going projects we are set to have an exceptional year, with seven figure growth completely achievable. Our focus during last year was to firmly put CMYK on the map and establish the CMYK brand across the region. Looking at the number of clients and names we’ve brought onboard in our journey so far confirms we’ve done a pretty good job at achieving this. However, the hard work continues! We know we still have a long road ahead and we are more focused than ever to continue to drive the business forward.”
CMYK were delighted to round off 2021 celebrating with fellow industry leaders at the prestigious National PRINT IT Awards at the Royal Lancaster Hotel in London, where they received national recognition as ‘Highly Commended’ Reseller/Dealer of the Year. A huge achievement for the team at CMYK which further highlights they are committed to continuing to deliver exceptional service and value to their clients.
“We were delighted to receive this recognition, not only does it reflect the calibre of staff here at CMYK, but it also confirms the level of service clients can expect from us,” says Sarah Wharrier. “Client testimonials form a large part of the awards process so it really is gratifying that so many businesses and individuals are prepared to praise us so highly for the exceptional service that we deliver.”
As well as industry recognition, CMYK also had successes in other areas of the business by achieving 4 ISO accreditations during last year. Forming new partnerships and continuing to lead the way in sustainability with their Community Tree Planting Project.
“We are in a fantastic position looking ahead, we have built a solid footing for CMYK here in the North East. This footing will help to propel us forward as we continue to see substantial demand for our services with clients looking to partner with a dynamic, forward thinking business,” adds Sarah. “The experience and skillset of our support functions has allowed us to capitalise on a fragmented market place. We are in the privileged position to offer clients one point of contact for all aspects of IT services, communications and document workflow to deliver the workplace of the future.”
The last 12 months have been seriously busy for Craig and Sarah, and 2022 is all about building on this foundation and continuing to expand their growing client base across the North. It’s safe to say they are definitely a business to watch.
Craig concluded by saying, “We are out of the blocks now and already building a solid reputation across the region as an ethical business technology provider, with expansion planned to ensure we meet the demand for our services. We are truly grateful to all our clients who have chosen to partner with us and we will continue to deliver on our promise to be a partner that adds value. We are extremely excited to see how this year plays out.”
CMYK provides six core business offerings. These include; all aspects of Managed IT Services, Hardware and associated support, Managed Print & Integrated Scanning Services, Communications including both Hosted Telecoms and Mobile. They also provide business Connectivity, Cloud Services and Visitor Management Solutions.
CMYK…the business technology provider you can rely on and trust.
