Formed in 2008 T3 Security have grown to become one of the UK's leading security companies. They provide security services to clients both locally and nationally and their growing portfolio is evidence of their ongoing success
What did you set out to achieve this year?
After the horrors and associated business changes of the pandemic we have made a great effort to scale the business and break into new sectors.
Has everything gone according to plan?
Despite many challenges I am very proud of the progress the business has made this year. We successfully tendered to handle security on the Trinity Square development in Gateshead and as a result of this we have established an excellent ongoing relationship with Savills, one of the worlds leading property experts. We have also successfully won a contract to provide security for a number of sites for Durham County Council. In addition we have grown our licensed premises work via pub groups Stonegate, Mitchells & Butlers and Wetherspoons. All immensely satisfying.
How has the business adapted following the pandemic?
Security is one of those services that is always needed throughout boom and bust times but we have strived to adapt and improve whilst continuing to grow.
What are you most proud of this year?
I suppose the ongoing work with Trinity Square which is something we worked towards for a long time. As a multi purpose site it is a complex security assignment with regular challenges and a testimony to our teams hard work that it is going so well.
What is the best piece of business advice you have received this year?
An unhappy customer can be your greatest source of learning
What have you learned about yourself?
That I have a much better ability to adapt and be more flexible in my approach than I thought I ever could be. I have also enjoyed embracing technology and learning to work smarter.
What is the most enjoyable business event you have been to this year?
Difficult to pinpoint one but it has been wonderful to see some semblance of normality returning. A financial planning seminar with Lowes stands out and the Entrepreneurs Forum gatherings are always terrific value. I’ve probably played more corporate golf than ever before also which has been very enjoyable.
Describe 2022 in thee words?
Tough but rewarding
What are your aims for 2023 ?
To continue to grow the business, scale our management team, expand our geographical reach and of course reduce my golf handicap!