As employee wellbeing start-up, Key Wellbeing Ltd celebrates its 3rd birthday, Co-Founders, Marie Ranson and Melissa Armstrong reveal: 3 of the biggest lessons they've learnt on their start-up journey 3 things nobody knows about their award-winning business 3 exciting things to expect from the glowing and growing team this year
What are 3 of the biggest lessons you’ve learnt on your journey so far?
“For me, I’ve learnt that your to-do list is never done as a business owner and you’ve just got to get really good at boundaries and prioritising on what’s important. But you are never done, and that’s okay! You’ve just got to learn to make peace with that.” – Marie
“That not everybody is going to be your cheerleader. When we first started attending networking events as Key Wellbeing, I was quite shocked at some of the negative comments we received about us wanting to change the world and really help people’s wellbeing.” – Melissa
“That we perhaps should have outsourced earlier. With the pandemic happening so fast, I think we tried to teach ourselves to do as much as possible so that we could get the business out there and help people as quickly as possible.” – Marie
“I agree, thinking back of all the things we taught ourselves – from how to build a website, social media, graphic design, automation, setting up systems. We learnt so quickly, which just shows when you put your mind to something you can do it!” – Melissa
What are 3 things nobody knows about Key Wellbeing?
“Although we’re a wellbeing company, we’re not invincible! I’ve noticed myself over the last year working really hard and being on the edge of maybe burning out and at times have felt guilty or like a fraud because I’m running a business that’s all about wellbeing, but the truth is it doesn’t matter what kind of business you run – it’s tough and everyone is going to feel it at some point!” – Marie
“It’s not just us – we work with over 50 subcontractors who are all experts in their field, whether that’s psychologists, coaches, fitness trainers, the list goes on. While we know a lot, we’re happy to admit we don’t know everything and in order to bring our clients the best of the best we scour the market to find the best specialists out there to suit that organisation’s needs.” – Melissa
“We’re not just an online platform. We do have an all-in-one employee wellbeing support and training platform; the Key Wellbeing Hub but we offer so much more alongside that, including everything from a company culture health check, to training and development of staff, and of course – the icing on the cake like in-house workshops, lunch n learn sessions, hybridfriendly wellbeing events etc.” – Marie
What are you most excited about for Key Wellbeing’s 3rd year of business?
“We’re currently working with some amazing partners to develop and deliver some really great, and essential training offerings to organisations which we can’t wait to roll out soon (watch this space!)
There’s a lot of workplaces that are in need of upskilling staff and working through the process of change management to adapt to the new way of working that we’re all stepping into and we’re going to be able to support from that perspective in a much more robust way.” – Marie
“To see our small but mighty team continue to grow and for me to be back on deck after taking some time off on maternity leave. Our pipeline is looking super exciting and I’m so proud of us marking our 3rd year in business and all of the things that we’ve achieved along the way.
It’s safe to say we’re not going anywhere, we’re just getting started and I can’t wait to get bigger, better and help even more employees in the North East and beyond!” – Melissa