Gateshead-based office technology company, SOS Group, enjoyed a very positive and eventful 2025, and is looking forward to even more in 2026.
SOS Group supported clients from Land’s End to John O’Groats, working with a wide range of companies from start-ups to multinationals, and provided services at 44 major sporting and political party events during the last 12 months.
George Young, one of the firm’s three Directors, says: “As we enter our 24th year trading, we’re very pleased with the direction the company’s going in across the board.
“Every year brings new challenges and opportunities with it, and the team here are rising to meet them.”
Established in 2002, SOS Group is a multi-award-winning technology company facilitating all business requirements, including communications and IT, and specialising in providing copy, print, scan solutions to meet any office or event need.
George continues: “Over the course of the last 12 months we’ve really built on our reputation for quality, preparation and reliability. I’d say the high-profile and high-pressure events we’re entrusted with are testament to that.
“We’ve worked poolside at international swim competitions, at open water venues, trackside at indoor and outdoor athletics, within horse riding arenas, basketball arenas, you name it.
“The environments we work within are hugely varied.
“What never varies though is the requirement for our devices to operate seamlessly. And the necessity for our clients, who are under pressure to deliver their event, to feel absolutely confident that they can rely on us.
“Away from sport, we’ve also provided event services to a leading political party for their annual conference, which presented us with a special set of challenges.
“It involved an extremely thorough pre-preparation period and an intense 10 days of activity, transporting, setting up, testing and manning 51 devices over a high security site of approximately two square miles.
“Of course, the nature of that particular event made it all the more challenging because of the necessary security measures in place.
“We knew there could be no simple fix or replacement if something failed and, thanks to our detailed planning, everything went smoothly.”
It has also been a strong year for SOS growing its client base across a range of sectors, with new contracts signed with household names within leisure, recruitment, manufacture and education.
George adds: “As well as new clients coming on board, we’re very pleased to have renewed contracts with a number of established clients, emphasising the strong working relationships we build.
“And we recently transitioned our ISO 27001 accreditation to 27001:2022, updating the highly prized IT security accreditation we’ve held since 2020.
“That achievement demonstrates our understanding of quality management and procedural methodology. It also reflects how seriously and securely we treat client data and information, as well as our expertise to support clients to do the same.
“Looking forward, we already have a very busy events diary for 2026 and we’re focussed on supporting all our clients’ objectives.
“In many cases, clients are aiming to achieve significant environmental, productivity and financial benefits by replacing their printers and photocopiers with Epson’s heat-free business inkjet devices.
“This technology consumes dramatically less energy than equivalent laser printers, using fewer consumables, producing lower CO2 emissions and requiring less intervention from engineers. In short, everything any business would hope for.
“During 2026, we’ll also be continuing our support for charities and organisations that are making a positive difference in people’s lives.
“SOS Group is very proud of our long track record in this area and more than half of our staff regularly engage in community activity.
“As a business, we’ve also contributed in excess of £400,000 to support local community projects since our company was launched and we know that that support has never been more important than it is now.
“We’re looking forward to the future and let’s hope 2026 is a positive year for the whole of the North East.”
SOS Group has a centralised office on the Team Valley and staff, including specialist engineers servicing accounts nationally from six regional hubs in London, Scotland, the North West, Midlands, South Yorkshire, South West and North East.
For more information, please visit: www.sosgroup-ltd.co.uk
