Business

Q&a With Nicola Myers, Ceo Of Saint Teresa's Hospice

Issue 115

How did your journey with Ian Kinnery begin?

I was introduced to Ian through a professional contact who spoke very highly of his work. When I transitioned overnight from Finance Director to CEO, I knew I needed someone who could challenge my thinking and support me in growing into that role. Ian stood out as confident, experienced and incredibly engaging – I felt inspired after our first conversation.

What kind of impact has working with Ian had on your leadership?

It’s been transformative. Ian has helped me develop clarity, self-awareness and resilience. I’ve become a more intentional, reflective leader. His support has been instrumental during key decisions as he offers a space to speak openly and provides the tools I need to succeed.

How has this impacted the hospice as a whole?

We’ve seen real results – stronger internal communication, a clear strategic plan, improved staff engagement, and better team alignment. The ripple effect of my own development as a leader has extended throughout the organisation, raising morale and performance.

What sets Ian apart as a coach?

He’s a brilliant listener with a rare mix of empathy, wisdom and challenge. He never imposes, but he does hold a mirror up – gently and persistently – to help me see what I need to. I often find myself thinking, “What would Ian say?” before I head into meetings.

Would you recommend working with Ian?

Absolutely. His presence brings calm, clarity and honesty. It can be lonely at the top, but having someone objective and wholly focused on your growth is incredibly powerful. Ian’s support has made a lasting difference to me – and to the hospice.

To find out more visit www.kinnery.co.uk

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