Innovation is vital to driving progress and positive change across all industries. It enables us to find new solutions to complex problems and push boundaries to achieve new heights of success and efficiency.
Through Yohlar, I am proud to have been a part of a project that demonstrated the power of innovation in healthcare. Our proprietary Rapid Design Sprint + Innovation Discovery Session helped the Durham Clinical Commissioning Group (CCG) transform their Same Day Emergency Care (SDEC) referral process, making it more efficient, safe, and user-friendly for patients.
Despite limited resources and a diverse group of stakeholders, our team was able to bring together key stakeholders from different services, including GPs, Clinical Leads, Medical Doctors, Managers, Ward Clerks, and Nurses. My team and I facilitated the process using the Power of ThreeTM methodologies of mindset, toolset and skillset, allowing stakeholders to map out processes and create desktop walkthroughs to act as tangible tools.
The session was a clear success, resulting in the creation of a new, innovative patient pathway that has the potential to reduce admission time to SDEC by over 60%. This collaboration demonstrated the impact of using a well-designed, fast-paced design sprint to achieve meaningful and tangible improvements in patient care and service delivery, creating a collaborative environment where participants could share ideas and work together to develop a new, innovative patient pathway.
Moreover, this project showed the effectiveness and impact of our fieldtested innovation process. Stakeholders are now utilizing Yohlar-based techniques to solve other complex problems, further demonstrating the potential of our process to make a positive impact on healthcare.
I am thrilled to see the impact of our Rapid Design Sprint + Innovation Discovery Session on the Durham CCG project. I have always been a strong advocate for the power and importance of innovation in driving positive change and this project serves as a testament to the potential of our process and I am excited to continue collaborating with healthcare organizations to drive innovation and create positive change.