As a Channel only Connectivity and Comms distributor, our key focus is to provide our partners with a fully equipped programme in which we promise a combination of quality, performance excellence, and competitive pricing, which ensures long-term success for all our channel partners.
We work closely and cooperatively with all our channel partners to secure new deals and provide them with the best-in-class products and services, offering them unconditional support from our customer service, sales, marketing, and billing teams.
As a result of this, we build strong, long-lasting relationships with our partners, a key one being Synergi, with whom we have been in partnership for over five years. Synergi, like ourselves, is based in Gateshead, they are a cloud technology and digital solutions specialist. Throughout our partnership, we have worked together on several big projects including UK Banks and large private and public-sector organisations.
Eclipse and Synergi have recently continued our great work together to provide a WAN Solution for The NEAT Academy Trust. The NEAT Academy Trust is a collaborative partnership of six primary and secondary schools, and an early year’s centre across the North East of England, working together to provide a first-class education for all their learners. Shaun Dillon (Head of Digital Resources and Delivery) is leading the IT transformation at NEAT. During this project, we have overcome several challenges including Openreach strikes, Virgin Media delivery issues, blocked ducts, and council delays. However, with the team’s resilience and hard work we ensured minimal disruption. We created solutions by utilising our full suite of products which meant we could quickly provision alternate fast reliable internet as an interim, which enabled the schools to have no loss of service when moving away from local councils.
Our Head of Sales, Matthew Begg commented ‘This was a challenging project to deliver due to unforeseen issues, however, I am incredibly happy with the team for going the extra mile to make sure this was as smooth as possible for NEAT.’