CMYK's ISO accreditations further highlights to businesses across the region that they are a sound choice for all manner of workplace technology and support.
If any of you who are reading this have undergone the process of trying to achieve ISO certification, you will know how challenging this is and the amount of work required before you gain the stamp of approval. It is incredibly timeconsuming and extremely detailed. No stone is left unturned. To achieve one is a great achievement. However, to achieve four…ALL at the same time… is staggering. And to do it in the space of six months is probably unique. But that is precisely what Newcastle based business technology provider CMYK have done. Here’s what they’ve achieved from UKAS accredited certification body Alcumus: ISO 9001 – a quality management system which ensures consistent quality of services. It is all about being customer focussed and continually improving. ISO 14001 – demonstrates that CMYK meets the standard for environmental management systems. ISO 27001 – proves that CMYK meets the stringent standards required for secure management of information. ISO 45001 – shows that CMYK meets standards for occupational health and safety to prevent injury and ill-health. The obvious question to ask CMYK Regional Sales Director Craig Pratt is, how on Earth did CMYK manage to achieve four ISO certificates in such a short space of time? “Simple answer; a fantastic team, company procedures and structure! The entire process was managed internally by David Crosby aka Bing, CMYK’s Technical Director. Bing is ‘on the ball’ and has a keen eye for operational improvements and procedures. He is continually looking to innovate the business to ensure we continue to be a market leader. Our short journey to ISO accreditation started in January of this year, we believe this short amount of time to accreditation highlights that when it came to meeting all of the various criteria we were already operating to the required standards. As a client centric business this speaks volumes for the way we have been operating for many years.” CMYK are heavily involved in IT provisions and providing critical workplace technologies to organisations and have always been conscious of how important data security is to their clients. Craig added “A lot of our clients stipulate that we must have robust operational procedures and maintain extremely high levels of data security…well…now we have the required ISOs to further support this. I’d like to think that because we have achieved certification in such a timely manner it reinforces to our clients and future clients we have always been a secure, environmentally conscious and exceptionally well operated business that provides the highest levels of customer service.” CMYK’s infrastructure spans across the entire United Kingdom. Yes they have national clients and yes they can cope with major national projects, but they operate with the ethos of a local business just with national strengths and capabilities. CMYK’s Newcastle based operation provides local services and support across the North East with a highly experienced team that understands North East values. Their regional offices are located at Newcastle Business Park so if anyone would like to meet the team, that wouldn’t be a problem. Quick reminder of what CMYK can do to support you and your firm. They have six core agile technology offerings which include all aspects of Managed IT Services/ hardware and associated support, Managed Print and Integrated Scanning services, Communication provisions both Telecoms (UCaaS) and Mobile; Business Connectivity, Cloud Services and Visitor Management Solutions.
