Hotel owner, Clouston Group, has appointed world-leading management company, Interstate Hotels & Resorts, to drive forward the Crowne Plaza Newcastle, build on current success rates and 'future-proof' its position as one of the North's most successful landmark hotels.
Clouston Group, in agreement with stakeholders Newcastle City Council and RBS, has appointed the global operator to boost sales, maximise occupancy rates and drive forward growth to meet increasing demand from business users and city visitors. Interstate will take over the day-to-day running from InterContinental Hotels Group (IHG) as part of a franchise agreement, bringing the number of establishments worldwide under their management to over 500.
Richard Clouston CEO of Clouston Group, said, “The Crowne Plaza continues to thrive as Newcastle’s preeminent business and tourism hotel, offering exceptional conferencing and event facilities.
“We’re proud of the excellent work that our 200 strong staff are doing in delivering a superb service and reinforcing our position as one of the best hotels in the market. This has enabled us to fast-track the move to franchise and we’re delighted to appoint a world-leading hotel management company following a stringent selection process agreed with our colleagues at Newcastle City Council.
“The team allocated by Interstate is first-rate and as owners, we’re working closely with them to ensure the business is optimised, providing the very best for our valued customers and guests from the region and around the globe. We endeavour to deliver the highest professional standards and continue to be an exemplar of the hospitality which Newcastle upon Tyne is famous for. “The Crowne Plaza at Stephenson Quarter is the cornerstone of the development and a catalyst for future phases, creating many more jobs and opportunities in the hospitality sector.”
More than 3000 business and leisure guests use the hotel’s facilities each week. As well as 251 bedrooms, it includes nine function rooms with the largest, the Stephenson Suite, holding up to 500 people, a Gin Bar, a restaurant Hawthorns Brassiere, an indoor pool as well as a spa and leisure club.
Nicholas Northam, Executive Vice President – International at Interstate Hotels & Resorts, added, “The hotel exudes luxury and is well placed to cater for the growing conference and events market in the city as well as the corporate and leisure traveller visiting the north east.”
www.cpnewcastlehotel.co.uk
